1999. Before cheap mobile 'phones, text messaging, the internet, and when people actually wrote letters to each other.
I used to work in marketing for a hotel company with a young lady called Gillian. She was the funniest and loveliest person in a very dull office. When I resigned to study for a Masters degree in London, we stayed in touch, by letter, infrequently.
One day, she wrote to me with news of her latest career move - working for another hotel company based in York.
Before I finished my course, I was invited by a York-based insurance company to attend an interview at their head offices. I wasn't keen on the job, but thought it would be a good opportunity to catch up with Gillian at the interviewer's expense.
Before I set out on the day of the interview, I couldn't find the telephone number for Gillian's office. So I called BT's directory enquiries service. They gave me the number and I called it. A man answered. No company name, no corporate greeting, just "Hello". Strange. I asked to be put through to Gillian.
"Who?"
"Gillian Smith, works in Marketing", I said.
"No one of that name here.